StationHouse Video Distribution LLC
PO Box 4340, Waterbury CT 06704-4340
860-983-8622 (voice mail)
 

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Free Shipping in USA (reduced overseas)


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modified:01 Apr 2015 Back Next [RETURN to Bound&Gagged Catalog]

Shipping Information

We use USPS Priority Mail and Global Priority mail when shipping videos or other merchandise; we also offer First Class International Mail as an option for DVDs only.  More information on these mailing options can be found on the official USPS web site: http://www.usps.com/business/mailingtools/mailingproducts.htm

DVDs are shipped free in the USA; International Orders carry a $20 surcharge. There is a nominal 0.51 handling charge added to all orders.

For other items, the shopping cart will calculate the postage for you based on weight. This calculated amount is taken from the USPS web site.

Orders received for DVDs are generally filled and shipped the next day (or the following Monday for orders received after 10am on Saturday).  Orders for other merchandise are also generally filled and shipped in the same time frame as DVDs, unless the item is out of stock and needs to be ordered.  This can add 2 to 3 days to shipping time.

After you submit an order

You will receive a confirmation e-mail of your order (minus billing and shipping details, so you should save a copy of your on-line order).  The e-mail indicated what you ordered, the order number and the amount we charged to your credit card.  The e-mail as a link to the current status of your order.  As we process it, we will update the status.

You can always track the status of your order by using the special form in the left navigation area, on the main (Home) page, or on the Help page
 and entering the order number and the billing email. 

You will be able to see when status has changed.  You can also see what the tracking number of the shipment is and where to access the tracking information (URL).

USA Shipments
(2-3 days)

(USA Shipments include all 50 states, plus Guam, Puerto Rico and the Virgin Islands.)

Shipments weighing more than 1 lb (Sam Brown belt or several pairs of shorts, etc.) are based on weight depending on your zone.

 

International Shipments
(4 to 10 business days)

Priority Mail International and First Class International can be delivered to many countries.

DVDs require a $20 surcharge.  First Class is a $12 surcharge

We are required to fill out customs forms; these require a phone number.  A complete mailing address with postal code will help insure timely arrival.
DVDs going overseas will be sent with plain disc labels and the case covers will be sent in an enclosed envelop; this should help with customs in some countries.

We put the full amount of your order on the customs form as merchandise.

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